Safety at ShipLucid
We built ShipLucid for everyday people — not for moving dangerous or illegal goods. Here is how we keep the platform safe for senders, recipients, and carriers.
Verified sender accounts
Every ShipLucid account requires email verification. Optional phone verification adds another layer of trust. We do not support anonymous shipping.
Secure payments through Stripe
All payments are processed by Stripe. ShipLucid never stores your credit card number or CVV. You see a clear breakdown of carrier postage and the ShipLucid fee before you pay.
Real carrier labels
Labels are purchased from USPS and UPS through our shipping partners. Physical delivery is performed by the carrier — not by ShipLucid.
Prohibited-item screening
We screen item descriptions and photos against a list of restricted categories. Unsafe or illegal items cannot be shipped through our standard workflow.
Package content confirmation
Before payment, you confirm that you are the sender, your description is accurate, and your package contains no prohibited items.
Photo retention
Package and item photos help us assist with your shipment and support safety reviews. Unnecessary raw photos are deleted after 30 days by default.
Before you pay
Every shipment requires you to confirm the following. These checkboxes are never pre-checked.
Required confirmations
You must agree to all items before checkout.
- ✓I am the sender of this package.
- ✓The package description is accurate.
- ✓This package contains no illegal, prohibited, hazardous, or restricted items.
- ✓I understand that materially inaccurate package information may result in an additional carrier charge or shipment delay.
Photos and privacy
Photos of addresses, items, and packages are used to help extract shipping details and support safety review. Payment information is handled entirely by Stripe. Learn more in our Privacy Policy and Prohibited Items Policy.