Terms of Service

Last updated: July 22, 2026 · Version 1.0.0

Draft — for attorney review

This is placeholder legal language and has not been reviewed or approved by legal counsel. Do not rely on this document for compliance purposes.

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of ShipLucid (“we,” “us,” or “our”), including our website, applications, and shipping label services. By creating an account or using ShipLucid, you agree to these Terms.

2. Service description

ShipLucid provides tools to help you prepare U.S. domestic shipments, compare carrier rates, purchase postage, and generate shipping labels. ShipLucid does not physically transport packages. Delivery is performed by the carrier you select (such as USPS or UPS).

3. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for maintaining the security of your account credentials and for all activity under your account. You agree to provide accurate registration information.

4. Accurate shipment information

You represent that you are the sender of each package, that item descriptions are accurate, and that packages do not contain prohibited or restricted items. Materially inaccurate weight, dimensions, or contents may result in carrier adjustments, delays, or account suspension.

5. Fees and payment

You agree to pay carrier postage and applicable ShipLucid service fees at checkout. Payments are processed by Stripe. Fees and pricing tiers may change with notice as described in our Pricing page.

6. Prohibited use

You may not use ShipLucid to ship illegal goods, evade carrier rules, misdeclare package contents, or harm other users. See our Acceptable Use Policy and Prohibited Items Policy.

7. Limitation of liability

To the maximum extent permitted by law, ShipLucid is not liable for carrier delays, lost packages, or adjustment charges resulting from inaccurate shipment information. Our total liability for any claim is limited to the ShipLucid fees you paid for the affected shipment in the prior twelve months.

8. Changes

We may update these Terms from time to time. Continued use after changes constitutes acceptance of the revised Terms. Material changes will be communicated through the service or by email where appropriate.

9. Contact

Questions about these Terms? Contact us.